Great news — Swift Sling ships to Australia! Here's everything you need to know about ordering from Australia, including delivery times, costs, and customs information.
Delivery Times
Orders shipped to Australia typically arrive within [X–X business days] after processing. Please note:
- Orders are processed within 1–2 business days before shipping.
- Delivery estimates begin from the date your order ships, not the date it's placed.
- Delivery times may vary depending on your location within Australia and local customs processing.
Shipping Costs
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard International | [X–X business days] | [Free / $X.XX] |
| Express International | [X–X business days] | [$X.XX] |
Customs, Duties & Taxes
Orders shipped to Australia may be subject to GST (Goods and Services Tax), import duties, or customs fees upon arrival, depending on order value. These charges are determined by the Australian government and are the responsibility of the customer.
[Confirm: Does Swift Sling collect GST at checkout for orders under AUD $1,000, per Australian low-value import rules? Or are duties/taxes collected on delivery by the carrier?]
Order Tracking
Once your order ships, you'll receive a shipping confirmation with a tracking number via email and text message. You can track your order's journey to Australia at any time using this number.
Delayed or Missing Orders
International shipments can occasionally be delayed by customs processing beyond our control. If your order hasn't arrived within the estimated delivery window, please contact our support team and we'll help track it down.
Returns & Exchanges from Australia
Our standard Returns & Exchanges policy applies to orders shipped to Australia. Please note that return shipping costs for international orders [are the responsibility of the customer / are covered by Swift Sling — confirm].
Need Help?
Our support team is here for you.
Email: swiftslings@gmail.com
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM
Response Time: Within 24 business hours