At Swift Sling, we want your order to reach you quickly and reliably. Here's everything you need to know about how we process and ship your order.
Order Processing Time
All orders are typically processed and shipped within 1–2 business days of being placed. Orders are not processed or shipped on weekends or public holidays.
During high-demand periods (such as sales or holidays), processing may take slightly longer. We'll always do our best to get your order out as quickly as possible.
Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | [X–X business days] | [Free / $X.XX] |
| Express Shipping | [X–X business days] | [$X.XX] |
Delivery times are estimates and begin from the date your order ships, not the date it's placed. Actual delivery times may vary depending on your location and carrier delays outside our control.
Order Tracking
Once your order ships, you'll receive a shipping confirmation with a tracking number via email and text message. You can use this tracking number to monitor your delivery status at any time.
If you haven't received tracking information within [X business days] of placing your order, please contact us at swiftslings@gmail.com.
Shipping Destinations
We currently ship to [list countries/regions — e.g., "the United States and Canada" or "worldwide"]. If your location isn't listed at checkout, unfortunately we're not yet able to deliver there.
Delayed or Missing Orders
If your order is delayed, hasn't arrived within the estimated delivery window, or shows as delivered but you haven't received it, please reach out to our support team. We'll work with the carrier to track down your package and make it right.
Incorrect Shipping Addresses
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer. If you notice an error after placing your order, contact us immediately at swiftslings@gmail.com — we'll do our best to update it before your order ships.
Need Help?
Our support team is here for you.
Email: swiftslings@gmail.com
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM
Response Time: Within 24 business hours